Writing

The commercial side of being brilliant.

Field notes on the gap between how good you are and how much you make — pricing, positioning, distribution, unit economics, and the quiet business decisions that decide whether great work ever gets paid what it's worth. Every number here is traced to a named study, and the ones I could not trace are named as such.

Family business & succession

For owners handing something over, and for the generation being handed it. What the research actually says about value, timing and what makes a handover survivable.

Family business

Nobody in the room is asking if the business is any good

The lawyer structures the transfer, the tax adviser minimises it, the consultant improves the conversation about it. Nobody has been engaged to value the asset.

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Family business

A handover takes ten to twelve years. A sale takes one to two.

The route is a calendar commitment before it is a preference. Which means a decision most owners think they are still holding open was closed for them by arithmetic some years ago.

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Family business

The 30% family business statistic counts a good sale as failure

Every adviser in this market quotes 30/12/3 to establish urgency. It comes from one 1987 book about Illinois manufacturers, and the clearest correction was published by the author's own firm.

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Family business

Buying out your siblings: the price is the easy half

A share purchase agreement records what was agreed. It does not test whether the business can survive it — and in a family transfer financed inside the family, no lender is there to ask.

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Family business

Your successor isn't unready. They've never been given a number.

Sixty-three per cent of family businesses say they are not fully confident their next generation is ready. I think most of them are measuring the wrong thing.

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Succession

A hundred thousand Swiss companies are looking for someone. Almost none of them have been priced.

Switzerland is in the middle of the largest transfer of business ownership in its modern history, and most of the companies involved have no idea what they are worth.

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Family business

They're not trying to change what you built. They're trying to change what you charge.

Ask the incoming generation what they want to do differently and the answers are strikingly commercial. Ask the outgoing one what they fear, and the answers are cultural.

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Governance

When the family hires a stranger

Thirteen per cent of family businesses currently appoint an external CEO. After the next handover, the projection is twenty-six. It is worth understanding why before it happens to you.

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Family business

The next-generation trap: what family businesses leave on the table

Family firms are built to endure — and that same protective instinct quietly caps what they earn. The next generation is where that changes, or doesn't.

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Commercial strategy

Margin, pricing, customer concentration and what a business is really worth. The questions an accountant is not asked to answer.

Commercial strategy

Revenue is up but profit is down. There are four causes.

Four causes, and they call for opposite responses. Which is why guessing between them is the expensive part.

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Commercial strategy

One customer at 40% of revenue is a cost-of-capital problem

Everyone answers this with a threshold. The research answers it with a discount rate, and that rate is being applied to you already.

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Commercial strategy

Why the offer for your business was lower than you expected

Part of the gap between what you expected and what you were offered is arithmetic you cannot argue with. A larger part than most owners think is work.

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Commercial strategy

Most customers will not leave when you raise prices

The number you are looking for does not exist, because it was never one number. It is a different number for every segment of your base, and the segments paying most are rarely the ones you would guess.

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Audience & revenue

Why your audience isn't turning into revenue

You can have 600,000 followers and a bank balance that reflects none of them. Why big audiences fail to convert — and why it's almost never a content problem.

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Distribution

One channel, done properly, beats five done badly

Struggling founders spread themselves across every channel. Growing ones pick one, make it work, and only then earn the right to add a second.

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The numbers

The four numbers every founder should know cold

Most founders can quote their revenue and nothing else. Four numbers actually tell you whether the business works — and most people can't name three of them.

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Enterprise value

The business that works vs. the one you can sell

A business that depends on you is a job with extra steps. Here's what turns it into an asset — whether or not you ever plan to sell.

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Positioning

Compete on different, not better

Trying to be the best in a crowded category is an expensive, endless fight. Being the only one who does what you do is a different game entirely.

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Solo & expert businesses

For people who are excellent at the work and less well served by the business around it. Utilisation, rates, capacity and the arithmetic behind all three.

Solo & expert businesses

Eight hours of work, two and a half hours of pay

Four multiplicative terms sit between your working day and your bank account. Most people only ever adjust the fifth one, which is the price, and it is usually not the one that is broken.

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Solo & expert businesses

A 20% rise survives losing one client in six

The fear is unbounded and the actual number is small. There is a formula for exactly how many clients a price rise can afford to cost you, and almost nobody has run it on their own book.

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Solo & expert businesses

Undercharging is not a feeling. It is three numbers.

Nobody can tell you your rate is too low without knowing what it is too low against. Three numbers supply the comparison, and most people have computed exactly one of them.

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Solo & expert businesses

You are not inconsistent. You are two businesses.

One person cannot sell and deliver in the same hour. The oscillation that follows is not a character flaw — it has a size, and the Swiss survival data puts a number on it.

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Solo & expert businesses

Specialising does not make you better, only harder to replace

Specialisation is not a marketing decision. It is a decision about how many people the buyer can call instead of you, and that is the only thing that lets you charge more without working more.

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The thesis

The gap between how good you are and how much you make

The most common reason brilliant people underearn has nothing to do with their talent — and everything to do with the commercial infrastructure nobody built around them.

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Pricing

Why experts underprice — and how to fix it

The most common pricing mistake brilliant experts make isn't charging too little. It's pricing from the wrong place entirely.

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Scaling

The curse of craft: why your genius is capping your growth

The very thing that made you successful — being exceptional at your craft — is usually the thing quietly capping your growth. There's a name for it.

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Women in business

The commercial version of a conversation usually held in psychological terms. Evidence first, and the honest version of it.

Women in business

The self-employed pay gap is twice the salaried one

An employee's number was written by somebody else. A self-employed woman's number was written by her. The second gap is the larger one, and the reason is not the one usually given.

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Women in business

The confidence gap survives being handed the score

Women rated their own performance lower even after being shown exactly how they had done. That is usually read as proof of a confidence problem. It is closer to proof that confidence is not the variable.

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Women in business

Survival is equal. Revenue is not. That rules a lot out.

If the failure rate is identical and the revenue is not, the deficit is not in how the business is run. It is in what gets sold, to whom, at what price, through what channel, financed how.

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